Privacy Policy

Effective date: August 25, 2026

1. Introduction and Scope

CleverPath AI (legally Cleverpath AI, LLC, "CleverPath AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices you have. It applies to our website at https://cleverpathai.ai, our contact and consultation forms, and the communications and services we provide in connection with them.

2. Information We Collect

We collect information in the following categories:

  • Contact-form and consultation information. When you submit a form or request a consultation, we collect the details you provide, such as your name, email address, phone number, business name and type, website or social media link, appointment details, and the content of your message.
  • Website usage, device, cookie, and analytics information. When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This may be collected through cookies and similar technologies.
  • Communication records. If you contact us by email, phone, or text message, we may keep a record of that communication and your communication preferences, including any SMS consent or opt-out records.

3. How We Use Collected Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request;
  • Schedule, confirm, and remind you about consultations and appointments;
  • Provide customer support and service-related communication, including follow-ups about your requests;
  • Operate, maintain, and improve our website and services;
  • Analyze website usage to understand performance and improve the user experience;
  • Prevent fraud, abuse, and security incidents, and protect our legal rights;
  • Comply with legal obligations.

SMS Messaging Privacy

The following terms govern text (SMS) messaging from CleverPath AI:

  • CleverPath AI sends text messages only to individuals who have provided consent or who have directly initiated a text conversation with us.
  • Text messages may include responses to inquiries, missed-call follow-up where consent has been provided, consultation confirmations, appointment reminders, customer support, and service-related follow-up.
  • Message frequency varies, typically up to 5 messages per inquiry or appointment, plus responses to messages you initiate.
  • Message and data rates may apply.
  • You can reply STOP at any time to opt out of text messages.
  • You can reply HELP for assistance.
  • Consent to receive text messages is not a condition of purchase.
  • CleverPath AI does not sell or rent personal information.
  • Mobile information, phone numbers, text-message opt-in data, and SMS consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes.
  • Information may be shared with communication providers, workflow providers, scheduling services, customer-management providers, website providers, and other service providers only as necessary to deliver requested services, operate the messaging program, maintain security, or comply with legal obligations.
  • SMS opt-in records and consent information will not be used for unrelated purposes.
  • Opting out of SMS does not prevent you from contacting CleverPath AI through email or other available methods.
  • Privacy requests can be sent to support@cleverpathai.ai.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies (such as pixels and local storage) to operate the site, remember preferences, and collect analytics about how the site is used. Most browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some parts of the website may not function as intended.

5. How Information May Be Disclosed

We do not sell or rent your personal information. We may share information with trusted service providers that help us operate our business, including providers of communications and messaging delivery, scheduling, customer relationship management, workflow automation, website hosting, analytics, and general business operations. These providers are given access only to the information necessary to perform services on our behalf and are expected to protect it. We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of CleverPath AI, our customers, or others. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, respond to your requests, maintain business and consent records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or de-identify it where practical.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of marketing or non-essential communications at any time: use the unsubscribe mechanism in emails where available, reply STOP to text messages, or contact us directly at the address below. We will respond to verified requests within a reasonable timeframe and as required by applicable law.

9. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

10. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Material changes will be posted on this page, and your continued use of the website after an update constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy, or would like to request access to, correction of, or deletion of your personal information, contact us at:

CleverPath AI

Cleverpath AI, LLC

Richmond, Virginia, United States

support@cleverpathai.ai

https://cleverpathai.ai